Faulty or Damaged Goods:  We pack and check your order thoroughly before dispatch.  Occasionally, damage can occur in transit, even though we pack items carefully to avoid this. If a parcel arrives in a damaged condition please notify Little Crab Designs immediately.  We will then make arrangements with you to return the goods for either replacement or full refund.

Data Protection:  When making a purchase from this site you will supply us with information. Some of this information is Personal Data and is subject to the Data Protection Act 1998. Information collected and stored by Little Crab Designs will only be used to fulfill your order and occasionally send you marketing material about Little Crab Designs. The privacy of all our customers is extremely important to us, therefore no personal information is sold, traded or given to any other company.

Payment:  PLEASE NOTE THAT WHILST THE SHOPPING CART IS MANAGED BY PAYPAL, IF YOU DO NOT HAVE A PAYPAL ACCOUNT YOU CAN STILL PAY WITH YOUR DEBIT/CREDIT CARD.  Little Crab Designs cannot be held responsible for forged, wrongfully altered or otherwise misused transmission details arising from forgery, wrongful alteration or other misuse of the original transmission or that said transmission details appearing on it are found to be at all counterfeit. While all reasonable care is taken to protect the confidentiality of your credit card details, Little Crab Designs cannot be liable if, through no fault of it's own, these details are intercepted by and used by third parties.

Alternative Payment Methods:  We respect that some people do not feel comfortable ordering over the internet and therefore we can accept orders by email accompanied by a personal cheque or bankers draft.  Please note that if using this method your order will not be processed until payment has cleared.  Please contact us by emailing anna@littlecrab.co.uk, using our contact form or calling 07759 825236 if you wish to do this instead of paying online.

Law:  Use of this site and any contract entered into with Little Crab Designs by means of placing an order will be subject to the laws of England and the jurisdiction of the Courts of England. These conditions do not affect the statutory rights of the customer.

Contract:  When you place an order to purchase a product with Little Crab Designs we will send you an email confirming receipt of your order and confirming the details of your order.  Your order represents an offer to us to purchase a product which is accepted by us when we send email confirmation to you that we have dispatched that product to you.

Warnings:  Colours of products depicted on this website cannot be taken as absolute due to variations in individual computer monitors and their settings. 

Contact Us:  If for any reason you would like to contact us please use the contact us form, or call 07759 825236.